Terms and Conditions
Welcome to Web Shape BD, your trusted partner in delivering top-quality web design services. By engaging with our services, you agree to the following terms and conditions. These terms outline the relationship between the client (referred to as “you” or “the client”) and the service provider (referred to as “we,” “us,” or “our”). It’s important to read, understand, and agree to these terms before utilizing any of our services.
1. Acceptance of Terms
By accessing or using our web design services, you agree to be bound by these terms and conditions. These terms apply to all clients, regardless of the size or scope of the project. If you do not agree to any part of these terms, you may not access or use our services.
2. Services Offered
We specialize in a range of web design services, including but not limited to:
All services provided are subject to these terms and conditions. Our commitment is to deliver high-quality web designs tailored to your specific needs.
3. Project Proposal and Scope
Before commencing work, we provide a detailed project proposal outlining the scope, pricing, timeline, and deliverables. The proposal will include:
- A description of the services to be provided
- The project timeline and milestones
- A breakdown of costs, including design, development, and any additional services
- Payment terms and schedule
Changes to the project scope after the agreement will require a revised proposal and may incur additional charges.
4. Client Responsibilities
To ensure the smooth execution of your project, you agree to provide the following:
- Accurate and complete information about your business, goals, and target audience
- Timely feedback and approval at various stages of the project
- All necessary content (e.g., text, images, videos) to be included on the website
- Access to any third-party platforms (e.g., hosting, domains) required to complete the project
Failure to provide these in a timely manner may result in delays or additional fees.
5. Design Revisions
We understand the importance of refining your design until it perfectly meets your needs. Therefore, we offer a set number of design revisions as outlined in the project proposal. Any additional revisions beyond the agreed number will incur extra charges. It is crucial to provide clear feedback during each stage to avoid unnecessary revisions.
6. Payment Terms
Our payment structure is designed to ensure clarity and mutual trust. The payment terms are as follows:
- A deposit of [XX]% of the total project fee is required before work begins.
- A mid-project payment of [XX]% is due at the completion of the design phase.
- The remaining balance is due upon project completion, before the website is transferred to your domain or hosting.
Late payments may result in delays in the project timeline or suspension of services. All invoices must be settled within [XX] days of the invoice date.
7. Timeline and Deadlines
We aim to complete all projects within the agreed timeframe outlined in the project proposal. However, delays may occur due to unforeseen circumstances. In such cases, we will inform you immediately and work together to adjust the timeline.
It is essential that you provide all necessary materials (such as content and feedback) within the stipulated time to avoid delays. We are not responsible for project delays caused by your failure to meet deadlines.
8. Intellectual Property
Once the project is completed and full payment is received, the rights to the website, its design, and any custom code developed for your project will be transferred to you. However, we reserve the right to use the design as part of our portfolio, showcasing our work to future clients.
You are responsible for obtaining any necessary licenses or permissions for any third-party content (e.g., stock images, fonts) used on your website.
9. Third-Party Services
In some cases, we may recommend or utilize third-party services, such as hosting providers, domain registrars, or plugins. While we strive to recommend reliable third-party services, we are not responsible for any issues or downtime caused by these providers. You are responsible for maintaining your accounts with third-party service providers.
10. Search Engine Optimization (SEO)
As part of our web design services, we integrate SEO best practices to help your website perform well in search engine rankings. However, we do not guarantee specific search engine rankings. SEO is an ongoing process, and results depend on several factors, including competition, keyword strategy, and your commitment to content marketing.
If you wish to engage in ongoing SEO services, this will be outlined in a separate proposal with a monthly or yearly fee.
11. Website Maintenance and Support
After the website is launched, we offer ongoing maintenance services, including updates, security patches, and content changes. Maintenance packages are available at an additional cost, depending on the level of support required.
For clients who choose not to opt for a maintenance package, we provide basic post-launch support for [XX] days, after which any further assistance will be charged at our standard hourly rate.
12. Cancellation and Termination
You may cancel the project at any time by providing written notice. However, you will be responsible for paying for any work completed up to the date of cancellation. The deposit is non-refundable.
We reserve the right to terminate our agreement if:
- You fail to provide necessary materials or feedback within a reasonable time.
- You fail to make payments on time.
- You violate any of the terms outlined in this agreement.
If we terminate the agreement due to a breach of terms, no refunds will be issued.
13. Confidentiality
We take your privacy seriously. Any confidential information you provide will be used solely for the purpose of delivering the services outlined in the project proposal. We will not share, sell, or disclose your information to third parties without your consent, except where required by law.
14. Liability Limitation
While we strive to create high-quality, error-free websites, we cannot guarantee that your website will be completely free of bugs or issues. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of your website, including but not limited to:
- Loss of business or profits
- Website downtime
- Security breaches
Our liability is limited to the amount paid for the services rendered.
15. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts of [Your Country/State].
16. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review the terms periodically. Continued use of our services after any modifications constitutes acceptance of the revised terms.
17. Force Majeure
We are not liable for any failure to perform our obligations under this agreement if such failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, power outages, or acts of war.
18. Contact Information
If you have any questions or concerns regarding these terms and conditions, please feel free to contact us at:
- +8801305-432807
- contact@webshapebd.com
- Barguna shadar, Barguna
We are committed to providing clear communication and transparency in all aspects of our services. Thank you for choosing [Your Company Name] as your web design partner.